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Timeline Attachments


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Does anyone know the attachment limit for timeline activities?

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Best answer by dan_ahrens 4 December 2018, 23:10

https://support.gainsight.com/Timeline/User_Guides/Use_Timeline_to_log_Activities#Add_Attachments_in_Activity_Editor

Maximum attachments per activity = five and maximum file size of the total attachments = 30 MB.

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Userlevel 7
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https://support.gainsight.com/Timeline/User_Guides/Use_Timeline_to_log_Activities#Add_Attachments_in_Activity_Editor

Maximum attachments per activity = five and maximum file size of the total attachments = 30 MB.

Userlevel 5
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Thanks Dan! Is there any future request to increase this limit?

Userlevel 7
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Not currently. Do you have situations where 30MB is not sufficient?

Userlevel 5
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Only one request thus far, I will keep you posted.

Userlevel 1
We just have our folks host on Google Drive and link to it if that is an issue, in case that helps.

Userlevel 1

@dan_ahrens  : Is there any MDA object where we can see the details about the Timeline Attachment.

Userlevel 7
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Hi @sayan  you can view attachments and search titles of attachments in the Global Timeline tab. 

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@dan_ahrens  
Referred : https://support.gainsight.com/Timeline/User_Guides/Use_Timeline_to_log_Activities#Add_Attachments_in_Activity_Editor


As per the mentioned calculation the maximum number of size per attachment should be 25MB. 
Also, In case of email to timeline I could see below limitations.
 

 
I am working with customer in which they wanted to know if the number of attachment can be increased to more than 5 keeping maximum number of size at the same level?

Userlevel 7

@dan_ahrens  
Referred : https://support.gainsight.com/Timeline/User_Guides/Use_Timeline_to_log_Activities#Add_Attachments_in_Activity_Editor


As per the mentioned calculation the maximum number of size per attachment should be 25MB. 
Also, In case of email to timeline I could see below limitations.
 

 
I am working with customer in which they wanted to know if the number of attachment can be increased to more than 5 keeping maximum number of size at the same level?

I will take this request back to the engineering team and check the possibilities.

Userlevel 1

I’d like to add my vote to this.   A limit of 5 attachments is frequently exceeded by images in users’ email signatures.  

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