Solved

Tagging Timeline Activities

  • 29 January 2020
  • 2 replies
  • 85 views

Hi, everyone.

I sometimes need to tag a colleague in an activity after e.g. a meeting. However, what happens if this person only has access to Salesforce and not Gainsight? Will the email notification then send them to a ‘dead’ link or will it work as intended but in Salesforce?

 

Thank you for your help!

icon

Best answer by sai_ram 7 February 2020, 10:50

View original

2 replies

Userlevel 6
Badge +5

From my experience, they would need to have access to Gainsight as the link directs to the Gainsight Timeline record.

Userlevel 7
Badge +1

@lerkatron  Notifications go to all users, but only Gainsight user licenses can access the link. 

Reply