Draft Activity Limit Per User: Gainsight now calculates your draft limits at the User level and not at the org level. Previously, the draft limit was set to 2000 per tenant. This limit will now be calculated at the User level. Each user can log a maximum of 50 drafts. This limit includes:
- Activities which were auto saved as drafts
- Email to Timeline emails which were logged as drafts
Ability to Mass Delete Draft Activities: Previously, users had to manually delete each draft activity. Gainsight now allows users to delete multiple drafts simultaneously. A check box has been introduced for each draft to accomplish this task.
Ability to Create Reports, Rules and Surveys on Attendees: You can now use the Timeline Internal Attendees and External Attendees fields in various analytical and action based modules of Gainsight. To accomplish this task, Gainsight has introduced the following new components:
- Internal Attendees and External Attendees fields: The Activity Timeline object is now enhanced with two new fields; Internal Attendees and External Attendees. These fields return the list of internal and external attendees (respectively), who attended a particular meeting.
- Activity Attendee Object: A new junction object called Activity Attendee has been introduced. This object has Activity ID and internal and external Attendee ID fields. You can use this object while creating rules or reports which are based on an attribute of a person.