Question

Managing Timeline Entries

  • 8 December 2022
  • 1 reply
  • 46 views

Hi there!

Does anyone have advise on ensuring all your calls are logged in Gainsight? We have the Gong integration but I’m having a hard time determining if a call that occurred was or was not logged without going to the individual account record or scrolling to that date/time.

We also have the Zoom app, however, I usually take paper notes so I use that on and off.

Thanks!


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@chriscardone You can check the execution log in timeline administration - Integration tab to verify if calls failed to sync.

 

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