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Is there a reason I cannot social tag myself?

  • 18 February 2020
  • 3 replies
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ana_g
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The use case here would be to highlight a particular update/Timeline activity as a reminder in my inbox or be able to forward the social tagged email notification to internal staff on limited basis (where an entire Gainsight license is not warranted. For example, Finance team member, etc.) 

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Best answer by john_apple 18 February 2020, 17:38

Can you see your username from the @ mention feature in Timeline? If so, you can tag yourself but I think it won’t send you a notification by default in the same way if you assign a CTA to yourself you wouldn’t be notified by email.

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Anastassia Goidina

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john_apple
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@ana_g There is not a way to change that. If you had a different email alias or distribution email that could be setup as another user and then use the @ mention and still get a notification.

ana_g
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Userlevel 7
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@john_apple ah ok, is there a way to change that setting?

Anastassia Goidina
john_apple
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Userlevel 7
Badge +1

Can you see your username from the @ mention feature in Timeline? If so, you can tag yourself but I think it won’t send you a notification by default in the same way if you assign a CTA to yourself you wouldn’t be notified by email.

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