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Is the 'View Drafts' button in the 'Your Email to Timeline went to Draft' message supposed to navigate directly to Global Timeline?

  • 23 October 2019
  • 3 replies
  • 126 views

Userlevel 4
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I’m hearing a lot of reports from my team that this button just directs them to a Salesforce login page, even if they are already logged in to Salesforce/Gainsight. Is this intended, or is there something not redirecting correctly? Tips to troubleshoot?

 

 

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Best answer by lila_meyer 25 October 2019, 20:10

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Userlevel 7
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Hi @katie_b the link should take users to Global Timeline. Could you send this to our Support team for further investigation?

Userlevel 4
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:thumbsup_tone1: will do!

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@lila_meyer @katie_b  we are planning to enable Global timeline by default in coming release which will solve this issue. we will update on the release date soon

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