We changed our domain name some months back and I am hearing from a handful of CSM’s that had their SF set up with the old domain mention they cannot use the BCC feature to put emails into timeline. Can a GS admin add additional domain’s for those CSM’s that currently have the older domain set up or would they need the SF admin to adjust their profile?
Best answer by john_apple
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+5
You can add additional authorized domains under Security Settings on Email Configuration > Inbound Emails
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Nick
+1
+1
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