Ability to filter on all fields in Timeline custom view

  • 18 January 2022
  • 1 reply

Userlevel 3

On applying the filters over timeline custom view as I could see most of the fields are not exposed as filterable. One of the use case below.

regarding the timeline tab - is it possible to create a specific timeline view based on Context Name? I have a customer from chat that wanted to try and build a timeline view only with CTA related timeline entries, just wanted to get a better idea of what field needed to be leveraged to filter timeline entries by source. Based on what I have seen, you can’t create a timeline view filter off of Context Name, and many fields from timeline do not appear to be getting exposed as filterable fields on the timeline tab

1 reply

Userlevel 3

+1 this is a use case my users have