If it doesn't exist, is there a way to build that out in the programs?
Best answer by vishwajeet_singh_chauhan
View originalSurvey 2.0 - Can you subscribe people to receive responses like Survey 1.0
I'm in the process of migrating over to survey 2.0. For some surveys, the people who need to view the responses don't really access Gainsight a lot. Survey 1.0 had the option to send survey responses to those people. Does that excist with Survey 2.0? I can't seem to find it as an option.
If it doesn't exist, is there a way to build that out in the programs?
If it doesn't exist, is there a way to build that out in the programs?
+1
Hi ,
This exact functionality is not there in survey 2.0 but there is workaround in progam which can be used . Refer below screenshot :-
This exact functionality is not there in survey 2.0 but there is workaround in progam which can be used . Refer below screenshot :-
Hi Justin,
Thanks for posting!
This functionality is not available in 2.0 but we have identified a workaround. We'll share that with you shortly.
Regarding this functionality in 2.0, we'll add this in our roadmap and I'll keep you posted once I have any update on this.
Thanks for posting!
This functionality is not available in 2.0 but we have identified a workaround. We'll share that with you shortly.
Regarding this functionality in 2.0, we'll add this in our roadmap and I'll keep you posted once I have any update on this.
+1
Hi ,
This exact functionality is not there in survey 2.0 but there is workaround in progam which can be used .
After Survey responded step please add send email step . In that step select a email template which has a token and that token can be mapped to "survey response page URL" .
In "To " please remember that recipient email address is mapped by default . We should change and map to the email id/ DL to which we want to send response notifications .
Refer below screenshot :-
PLease let me know if it helps your use case .
This exact functionality is not there in survey 2.0 but there is workaround in progam which can be used .
After Survey responded step please add send email step . In that step select a email template which has a token and that token can be mapped to "survey response page URL" .
In "To " please remember that recipient email address is mapped by default . We should change and map to the email id/ DL to which we want to send response notifications .
Refer below screenshot :-
PLease let me know if it helps your use case .
This makes sense, but how to I get those survey fields as tokens? Can I do this with a power list, or would I have to use query builder in the program?
+1
No need to get it from any source , for survey models these are provided by defaults in programs.
Awesome, this helped a lot! Still would like that feature added, but this is a doable work around! Thanks for your help.
We have added the suggestion in our roadmap and we'll update once we start working on this.
Thanks for posting!
Thanks for posting!
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