Hi there!
Leadership wants to start analyzing the data once a week for a CSAT survey scores. I started building this off the CSAT Survey Response object, but I’m not getting any data for the fields pulled in, so I know I am doing something wrong…
ALSO, we want to start sending automated email responses via JO if a customer gives us a low score… What object & fields would I report on?
Just need a little clarity:)
Thanks!
^ and it was sent in application
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
