Solved

Not able to create Survey in survey 2.0

  • 1 July 2021
  • 3 replies
  • 27 views

Hi, 

I am New at Gainsight and I am trying to create a survey but whenever I click on survey 2.0 Tab it is showing me this.

 

I create a permission bundle as well for assigning Permission but it won’t allow me to save my changes to it.

Please provide any guidance onto this.

 

Thanks

icon

Best answer by vishwajeet_singh_chauhan 1 July 2021, 09:15

View original

3 replies

Userlevel 2
Badge

Hi Nitesh
You need design access to create the survey , only admins can provide you that access. That means someone with Gainsight Full LicenceType permission can create permission bundle for you. Please check below document for details on surveys permissions.
hope this helps you.
https://support.gainsight.com/SFDC_Edition/Surveys/Surveys_2.0/Surveys_2.0_Permissions

Hi Vishwajeet

I do have the design access.

Thanks

Userlevel 2
Badge

Hi Nitesh

If you have the access to design then you should not be seeing no access permission page and add survey button should be enabled. One thing you can try is to open survey 2.0 in new tab from survey 2.0 header instead of refreshing the url in same tab , if this doesn’t solve the issue better reach out to Gainsight support.

 

Reply