Can we show Average NPS in Company Object?

Userlevel 1
Badge +2

Hello Team,

We could see True NPS is available as a field in Company object but can we show NPS value(0-10) in Company Object.

Thanks & Regards,


Best answer by jean.nairon 29 July 2021, 18:05

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4 replies

Userlevel 7
Badge +2

Hi @Srikanth, thank you for sharing, what is the use- case here.

Userlevel 2

@sai_ram  we use the 1-10 number in the NPS tab in C360. We want to also include the NPS in some reporting, but its only available as true nps on the company object. This is confusing for end users to ingest. We want a uniform approach to the format of the data we provide them. 

Userlevel 6


Userlevel 6
Badge +4

We do this @Srikanth. We use a rule to average the NPS score across the last year and then load it to a field on the company object.