Question

Ability to see which tasks in SFDC were created from the Gainsight sync.

  • 28 October 2019
  • 1 reply
  • 35 views

Userlevel 7
Badge +1

I heard this question from a customer, ability to see which tasks in SFDC were created from the Gainsight sync. Anyone have a solution for how to make this more apparent when looking at the activity history ?


1 reply

Userlevel 7
Badge +1

The solution I heard from @wayne_baker is, If you want a little more complicated way but easier to identify. Create a field on CSTask default to true. Then create a field on SFDC task default to false. Then map that field in the sync.

Hope this helps!

Reply