Topics started by mvasiliadis
Is data that lives in a Salesforce custom object editable from within Gainsight? Can a record on the object be created within Gainsight?
I have a team that works in Gainsight and another that works in Salesforce, and they both manage a piece of customer data. The data currently lives in Salesforce, but we want both teams to be able to edit it. Is it possible to edit or create a record on the SFDC custom object from within Gainsight?
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