Topics started by john.cowles
The current default for the activity types that are created by the google calendar integration on the home page is “Meeting”. Unfortunately, that is an inactive activity type for us and not one we want to use. We would like the default to be one we have called “External Meeting”. We would like a configuration to determine what the default should be. Even better would be have filters to define what the default should be. For example, if all the attendees have an internal domain email, then make the default “Internal Meeting”. If any have an external domain, then make it “External Meeting”.
It would be nice if the attendees that were capture for the activity were only the ones that accepted the meeting invite. We noticed that it will include all attendees regardless if they plan to attend or not. For example, we had one meeting with 20 external attendees that were invited, but maybe only 10 accepted. The CSM had to manually identify and remove the attendees that didn't accept the meeting.
Currently, the google calendar integration is showing meetings that I have declined. There is no reason I can think of to show these. I would never add an activity for a meeting I never attended. Think these should just be filtered out or have a configuration setting to turn this on or off.
MySql / MariaDB ConnectorNo Status
It would be very valuable to have a connector to MySQL / MariaDB databases. Today we have two work arounds. One is try to make Adoption Explorer work which is not great for anything but really logging data. The other is to push data to S3 and then pull it which is not ideal. We would like to be able to connect to this type of db via a connector job and possibly other places like data designer or rules.
We would like to have the ability to have a cascading effect when you have multiple related filters on a report or dashboard. For example, say you have a geography hierarchy that includes Theater, Region, and Sub Region. Then if you have all these on the report. Then you filter the Theater field for “Americas”. It would be ideal if the Region filter values automatically were adjusted so the user would only see the regions in the “Americas”. Today, you will see all regions regardless of which Theater was chosen and is confusing to users.
We would like the ability to add placeholder or default text to rich text fields. The specific use case is related to a need in our success plans. In the plan info, we would like to have instructions in the fields that help the user understand what type of info to put in them. Currently it has “Insert text here”, but it can’t be changed. This would be helpful to have the option to change this text.
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