Topics started by courtneyjordan
There seem to be a lot of functionality issues with the Feature Guide (Knowledge Bot)Partially Fixed
Hi everyone, Wondering if anyone has tried to use the feature guide (knowledge bot) yet? I've run into some pretty major issues, as well as just some inefficient and confusing pain points. Hoping that someone has some insights, as these are really show stoppers for us being able to use this feature. This is for the product formerly known as Aptrinsic. Major issues: Setting the engagement visibility for the items in a feature guide doesn't impact the visibility of the feature guide. I found that out when I launched the feature guide, ostensibly for testing, to myself, and everyone saw it 😞. There's no way to set feature guide visibility. Would have expected underlying engagement visibility to dictate the feature guide visibility, but that is not the case. Therefore, there is no way to test the feature guide. There are some pages on our platform such as code editor tools where the feature guide button displays over the top of the primary action butt
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