Topics started by kara_simpson
Success Snapshots and MDA DataImplemented
Success Snapshots will only look at Account or Instance Level data within Gainsight, which is a problem when we want to use data from the MDA (which we also have in the C360 section). This request is to enable the ability to use MDA data in Success Snapshots.
View Ranked items over period of timeImplemented
Channel performance is an important item we want to monitor over time. We have many types of Channels, up to about 30. Would like a way to graph just the top x number of channels over a period of time. Today the Ranking graph does not allow to see a trend of these channels over time.
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