Topics started by scott_496fa0
Hi All, This is a small ask, but would it be possible to sort email templates in alphabetical order when sending via email assist? With a lot of email templates available it can be inconvenient for end-users to scroll through the list to find the email they are trying to send. If the templates were sorted by name it would be a much better user experience. Thanks!
I have had a couple conversations with customers now where the topic of being able to dynamically assign activity types has come up. By default all activities created via the integration seem to have the activity type of Call. Customers often have KPIs wherein their team is expected to log certain type of activities at certain cadences. The request has come up that it would be nice if we were able to dynamically create the gong.io activities in the timeline with certain meeting or activity types. Not sure how that would work technically but something I think we should explore further.
Submitting this on behalf of my customer. When CSMs are out on vacation it would be nice if we had the ability to auto-assign the CTAs that would have been assigned to them to a pool of other reps. This would ensure that urgent CTAs are being actioned on and not sitting stale until the rep gets back to the office.
Embedded Pages in Success SnapshotsNot Planned
Hi Team, One of my customers uses Tableau and would like to display Tableau reports in Success Snapshots to be shared out with their customers when doing QBRs. We currently do not support the ability to embed pages in Success Snapshots. I think this would be a valuable product enhancement so that customers who would like to embed third party reports in Success Snapshots would easily be able to do so. There really isn’t a valid workaround currently. Thanks!
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