July 4th Upcoming Gainsight Community Product Ideas Update
I have created a journey program which has 70 customers , when published the journey- it shows 49 as failed participant with- Participant with unique criteria already exists error.When i look into the total participant list, it has those failed customers on the list with status as completed. I am confused whether the journey has been triggered or not since few customers shows in failed list as well as in total list with status completed
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