Replies posted by tjohnson

13 Replies

john_apple
Golden Ruler
john_appleGolden Ruler

Make Load to Activities (aka Milestones) use DateTime for Activity DateNo Status

This is causing a lot of problems for us as we look to ingest historical data from another system 

3
T
Shoshin
2 months ago
R
Shoshin
Richard_MannShoshin

Allow date range configuration and/or zoom on C360 Customer Journey Timeline RoadmapNo Status

This is definitely needed. Our team has run into issues where there are future dated milestones (ie. upcoming EBR) but there is no ability to scroll into the future to see those.

1
T
Shoshin
3 months ago
J
Shoshin
jeffmanciniShoshin

Real-time rules triggered from objects that are commonly updated in real-timePlanned

We really need real-time rule events for timeline. Any update on the planned release?

20
shambhawi
Gainsight Employee: Rookie
4 months ago
lesliesmith
Shoshin
lesliesmithShoshin

mandatory field on a CTA upon creating or saving the CTANot Planned

Adding a +1 to this. Only have required fields on CTA closing is making it hard to get all the information we need when a CTA is in flight.

6
T
Shoshin
5 months ago
darkknight
Grand Slammer
darkknightGrand Slammer

Add ability to update playbooks on existing CTAsUnder Consideration

I’ve used the “Update to” playbook action in the horizon rules as described above. However, we really need the ability to “Append” a playbook so that we don’t wipe out the playbook currently applied. Upvoting this.

30
T
Shoshin
7 months ago
andrew_biehle
Gainsight Employee: Veteran Rookie
andrew_biehleGainsight Employee: Veteran Rookie

Include a way to include field description or tooltip's on success plan fields. (Or all fields for CAcknowledged

This would be very helpful for CTAs too

16
bradley
Grand Slammer
2 months ago
andreammelde
ACE
andreammeldeACE

Case Formula in data designer - allow date optionNo Status

Running into the need for this. Upvoting!

2
T
Shoshin
8 months ago
darkknight
Grand Slammer
darkknightGrand Slammer

Ability to export/report on Permission BundlesUnder Consideration

Upvoting this. I’m concerned we have some users not assigned to a permission bundle and there is no good way to tell without manually going through each user.

15
matthew_lind
MVP
3 months ago
K
Shoshin
krispilsShoshin

success plan mandatory fieldsAcknowledged

Is there any update on this? Our team would greatly benefit as well!

29
anirbandutta
Gainsight Employee: Grand Slammer
1 month ago
rsivesind
Shoshin
rsivesindShoshin

Ability for Users to create recurring CTACurrent Functionality

We’d like to upvote this as well as far as the ability to edit once the series is created.Additionally, It doesn’t seem like the “Is Recurring” flag on the CTA object populates as expected. This makes it difficult to tell how many recurring CTAs may actually be present in the system.

14
R
Veteran Rookie
10 months ago
angela_domenichelli
All Star
angela_domenichelliAll Star

Distinct Objective LayoutsAcknowledged

We would find this very valuable as well!

15
Anil Raj Pujari
Shoshin
1 year ago
katie_b
Champion
katie_bChampion

Reporting on Multi-Select Picklist FieldsUnder Consideration

Adding our support for this request as well! This is currently impacting our ability to report on key information for our customers when capturing risks.

32
R
1 month ago
T
Shoshin
TommyShoshin

Ability to Edit Success Plan Fields via Rules EngineAcknowledged

Hello, Is there any update on this? We are running into quite a few use cases where this would be helpful!

23
anirbandutta
Gainsight Employee: Grand Slammer
1 year ago

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