Replies posted by anirbandutta

433 Replies

jbeker
Shoshin
jbekerShoshin
asked in Data Management & Integrations

Zendesk and gainsight

@vritant , @Anil Raj Pujari anything about this track we can share?

9
anirbandutta
5 hours ago
J
Shoshin
jeffmanciniShoshin
shared in CS Product Ideas

Real-time rules triggered from objects that are commonly updated in real-timePlanned

@mpatra any updates on this track?

16
anirbandutta
5 hours ago
darkknight
ACE
darkknightACE
shared in CS Product Ideas

Enable Admin to remove "Default Reason" from ANY CTA Type (including ALL)Under Consideration

Sriram is no more with Gainsight. @mpatra if you could share any updates we have for this track.

6
mpatra
Gainsight Employee: Rookie
4 hours ago
Justin Bills
Veteran Rookie
Justin BillsVeteran Rookie
asked in Timeline

Gainsight/Gong Integration Question- Criteria for merging Gong activity and Manual Activity

@Bhawya , @gopal_rao_kallepu would you be able to share anything? 

3
B
Gainsight Employee: Rookie
1 day ago
Justin Bills
Veteran Rookie
Justin BillsVeteran Rookie
asked in Timeline

Gainsight/Gong Integration Question- Criteria for merging Gong activity and Manual Activity

Let me try get some responses on this Justin.

3
B
Gainsight Employee: Rookie
1 day ago
faelan_herriott
Shoshin
faelan_herriottShoshin
shared in CS Product Ideas

Post Timeline Activity to More than One AccountPlanned

Hi, our company is fairly new to Gainsight, and this topic has come up often. Has this been released or is it planned to be released soon?   @Bhawya, this item has been revisited. Anything we can share?

10
B
Gainsight Employee: Rookie
1 day ago
B
Shoshin
BobshabShoshin
asked in Cockpit & Playbooks

Copy CTA Views

Moved this discussion under the ‘Cockpit & Playbooks’ category.@mpatra  could you pl take a look?

6
matthew_lind
All Star
3 hours ago
B
Shoshin
BobshabShoshin
asked in Rules & Permissions

CTA View Logic not saving parenthesis

Awesome. Thanks for asking and solving out in the open @Bobshab. I moved your discussion under the ‘Rules’ subforum 

2
anirbandutta
2 days ago
I
indraneelRegistered User
shared in CS Product Ideas

Native language(Japanese , Chinese ) support in Gainsight

I’m new to the Community @sriram pasupathi - where can I place my upvote? Converted this to an idea to upvote @duncan_cousins 

4
slee
Gainsight Employee: Shoshin
2 days ago
katie_b
Champion
katie_bChampion
shared in CS Product Ideas

Add Advanced Filtering for Success Plan Custom ViewNo Status

@Anil Raj Pujari on this thread.

2
anirbandutta
3 days ago
gainsight_community
gainsight_communityRegistered User
published in Lounge area

How to Earn Community Points & BadgesBlog

Just documenting @bradleymcg breaking the MACH 6 (600 weekly points barrier) last week.🔥

3672
anirbandutta
3 days ago
Stuart
Shoshin
StuartShoshin
asked in Data Management & Integrations

SFDC Chatter to Timeline

@Bhawya anything on your radar?

2
anirbandutta
3 days ago
K
Veteran Rookie
kstimVeteran Rookie
shared in CS Product Ideas

Allow admins to add aliases to filter names in Gainsight HomeNo Status

Hi @rakesh, interesting feedback here. 

3
anirbandutta
6 days ago
bradleymcg
Grand Slammer
bradleymcgGrand Slammer
shared in CS Product Ideas

Gainsight Home - Allow End Users to Change Operators on Global FiltersNo Status

adding @rakesh on this thread

1
anirbandutta
6 days ago
logan_t
Shoshin
logan_tShoshin
shared in CS Product Ideas

Tracking Email Responses in Journey OrchestratorUnder Consideration

@PavanCh if you could shed some light here?

16
anirbandutta
7 days ago
anirbandutta
anirbanduttaGainsight Community Manager
published in Lounge area

[1] Complete your profile

@alejandra.guillen welcome to the community! You’d have an interesting profile, experiences when you’ve filled it out, given the awesome work you do to broadcast Gainsight programs from across the spectrum.Next, do you want to pop in and say hello? :) 

1816
anirbandutta
7 days ago
alex_legay
Champion
alex_legayChampion
shared in CS Product Ideas

Programs - Designate participant fields to be updated if changed e.g. CSMImplemented

Hi there - just came across this which is incredibly helpful, but I learned something when trying to implement this myself:   In a program, the Recipient Email Address field does not need to be an Email data type field to be mapped to Recipient Email Address. For example we occassionally have datasets where it is a String value that contains an email address, and I’m still able to map this String value to Recipient Email Address and send emails. However, if planning to use Calculated Fields for the To, Reply To, or From fields on the Send Email step, the field does need to be an Email data type field, and cannot be string. I am trying to use this Calculated Field method to dynamically change the recipient of the email, but I cannot accomplish this as my field containing the email address for the recipient is a String value.   Can I add to this request to also allow for String values? looping @PavanCh on this convo

21
anirbandutta
7 days ago
E
EngunetRegistered User
asked in Other CS Features

Success Plans records status Mass Update

@Anil Raj Pujari would you be able to help here?

2
matthew_lind
All Star
7 days ago
anirbandutta
anirbanduttaGainsight Community Manager
shared in CS Product Ideas

Sort Ideas based on Product feature areasIN DEVELOPMENT

Would you deem this useful @bradleymcg , @heather_hansen , @jean.nairon , @spencer_engel , @darkknight , @mindy , @sarahmiracle ?

4
darkknight
ACE
8 days ago
saltamash
Shoshin
saltamashShoshin
shared in CS Product Ideas

Gainsight - Microsoft Teams IntegrationNo Status

@saltamash does this address your usecase? 

2
saltamash
Shoshin
8 days ago
anirbandutta
anirbanduttaGainsight Community Manager
posted in Product News

Zoom App (for US) now available!

and now for EU customers as well  

4
anirbandutta
8 days ago
anirbandutta
anirbanduttaGainsight Community Manager
published in Lounge area

Keep using your Community account when changing companiesBlog

@jessica7283, @renee_burrell, @lauren_mintz, @cliff_pape, @hope_blaythorne, @woode08_, @tanya_strauss, @nils_vinje … remembered you recently and updated your email address.Please update the rest of the profile details and upload a profile pic if you don’t have one. Hope to see you back soon. Good day! 

33821
anirbandutta
9 days ago
anirbandutta
anirbanduttaGainsight Community Manager
published in Lounge area

Keep using your Community account when changing companiesBlog

@jillfavro, @edgar_ramirez, @tippetts … changed the email addresses to be the latest. You can update your profile with a Bio, a profile pic, and we’ll be excited to hear from you on our Hello thread. :) 

33821
anirbandutta
9 days ago
anirbandutta
anirbanduttaGainsight Community Manager
published in Lounge area

Keep using your Community account when changing companiesBlog

Hello @mpoppen,  @sarah_barnes I’ve updated your profiles with your latest emails. Pl update the rest of the details and a latest profile pic. It would be great to hear back from you. :)

33821
anirbandutta
9 days ago
anirbandutta
anirbanduttaGainsight Community Manager
published in Lounge area

Keep using your Community account when changing companiesBlog

@romihache, @Ester.Memoli, @john_apple … Updated your email addresses to the latest. Pl update your profiles to have the latest info.  

33821
anirbandutta
9 days ago

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