Replies posted by Rakesh Govindaraju
thanks @jean.nairon ...I did use the Option#1 where i did make use of the Low Volume Object to capture the data. However, fields on the C360 gets placed randomly which is not helping the cause.If we were arrange the fields as we need, we could have placed the fields in a particular flow where CSMs can fill in
I have tried using this feature and the fields are placed randomly . It does not even do an Alphabetical order using the Field nameIt would be more useful if we can arrange the fields in the Form as we require.We are trying to design a workflow where customer’s feedback on various aspect of Experience is captured in GS using Related List/Low Volume Object
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