I was wondering if there was a way to run a rule or process like this on a regular basis (i.e. not a manual upload). I'm expecting some resistance internally if I suggest switching up our NPS collection process from what we've been using for a few years to collecting it through Gainsight. We store the NPS data in Salesforce, so it shouldn't be hard to get to, but I can't figure out how (if possible) to get it into Gainsight's NPS area.
Best answer by abhilesh_khatriView original