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Has everyone experienced slowness in the rules processing lately?


For us, it got unbearable in the past week. Rules are running for more than 10 minutes with just a few thousand records.



Have you experienced the same?


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Best answer by dan_ahrens 31 May 2019, 19:04

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Hi Lucian, have you used the Gainsight Analyzer to analyze your rules and see which ones in particular are the primary task drivers? More info here: https://support.gainsight.com/View_More_Categories/Gainsight_Analyzer/Admin_Guides/01Rules_Analyzer_Admin_Guide


Hi Dan,



I did, thanks for the reply. We have a set of rules that have not been running correctly, but we're seeing slowness all around.



If it's only us, we'll keep looking, thanks.


Userlevel 7
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Also, feel free to reach out to support@gainsight.com if you need more assistance or if you feel your org in particular is seeing issues.


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