Question

Does SFDC Field Level Security apply to visibility in Gainsight?

  • 14 April 2016
  • 1 reply
  • 34 views

Badge
I'm bringing in our CSM CSAT scores to SFDC.  Only the manager level profiles have visibility into the field.  If I pull that onto a dashboard will those securities still apply or will all CSMs be able to see the values?  



I just viewed a dashboard as a CSM and DID see the field that they shouldn't be able to see because of FLS, which I'm a little surprised at.



How do I add a field that only managers can see?

1 reply

Badge +1
Field level security is not honoured in reports and dashboards. 



One option to review is to configure a dashboard and then restrict the visibility of this dashboard only managers. Following is a document describing dashboard permissions  https://support.gainsight.com/hc/en-us/articles/202388418-Configure-Gainsight-Home-Dashboards-aka-La....

Reply