Does anyone know if it is possible to drive a CTA based off of the scorecard snapshot label rather than the previous score?
We have a lot of accounts that float around a threshold and it is more hurtful than helpful to see these fluctuations. We would like to just look at the snapshot (w/w) and drive the CTA off of that variance. The issue I’m running into is that I can’t seem to be able to identify the label at the time of the snapshot so that I can compare it to the label of the current snapshot. I.e. We only create a CTA if the score passes certain thresholds rather than just decreases by certain amounts. So I need to know what threshold it was in during the last snapshot as compared to the current one.
Any ideas out there?