Best answer by jitin_mehndiratta
View originalCannot clone rule
When I click on clone rules It doesnt clone them. is there anything im doing wrong?
Userlevel 7
+4
Hey David, can you share a screenshot or.gif of what you're seeing? Or feel free to reach out to support@gainsight.com if this is still an issue.
Hi David,
When you clone a rule, it gets copied as an inactive rule. Please ensure that you check the filter for inactive rules in order to view that rule.
Regards,
Jitin
When you clone a rule, it gets copied as an inactive rule. Please ensure that you check the filter for inactive rules in order to view that rule.
Regards,
Jitin
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