Gainsight Product Management is working on creating solutions to help organizations manage their renewal process and to remove many of the pain points associated with ensuring high renewal rates, creating accurate forecasts, and collaborating effectively on renewal activities. In order to help us refine our designs, we are very interested in hearing from YOU!
Three main areas where we'd like your input:
Would you be willing to meet with some of our product managers to discuss your renewal management and forecasting use cases and specific needs?
- Share your thoughts about your top renewal management and forecasting pain points
- Who is responsible for managing and forecasting renewal opportunities at your company?
- Examples: Customer Success, Renewal Managers, Account Managers (responsible for renewal and expansion - "farmer"), Sales Executive (responsible for new logos - "hunter"), others?
[/list]Thanks in advance for your engagement and inputs!