I’m looking to create some new reports surrounding Timeline entries but I want to differentiate between the timeline entries that were created via the BCC to Timeline tool and the entries that were manually entered. Is this possible?
Best answer by katie_b
@jean.nairon is correct. There is a field called Source on the Activity Timeline object. Depending on whether you’re BCC’ing with the email address, or via the Chrome Plugin you’ll look for sources of INBOUND_EMAIL or CHROME_PLUGIN in the source field.