I’m looking to report on scores that have been set to stale using validity period. We currently have it set that scores will become stale after 12 weeks. Is there a way to report on this? If not, what are some work arounds that are being used?
Best answer by shantan_reddy
View original
+1
There is a, easy workaround, especially if all your scores have the same validity (12 weeks in your case). There is a field called ‘score_modified_at’ in scorecard fact. You simply need to query for records that have this date beyond 12 weeks. If the validity periods are not the same, you would need a separate report for measures with a particular validity period.
Also, in scorecard mass edit, there is an option to view just the stale scores. (screenshot below)
Hope this helps!
Regards,
Shantan
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
