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How to change date format in Success Snapshot

  • 15 March 2021
  • 6 replies
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Userlevel 3

Hi all,

I’ve created some Success Snapshots (Gainsight NXT) but didn’t find a way to change the date format. I would like to show it in the European format DD-MM-YY and without hours, minutes and seconds.

Where can I make this change? In the configuration setup I didn’t find this option, and anyway the Success Plans are setup with European format.

Thanks

 

Cheers,

Ester

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Best answer by sai_ram 24 March 2021, 18:41

@Ester.Memoli I have created the support ticket(#130096) on your behalf. Our team will get back to you. 

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6 replies

Userlevel 7
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@Ester.Memoli I will play around it and get back to you.

Userlevel 3

@Ester.Memoli I will play around it and get back to you.

Thanks, very kind of you.

Userlevel 5

@Ester.Memoli you can follow the below steps

  • Go to the report builder section and select the System folder.
  • You will see three OOB Success Plan reports as shown below
  • You can go to the relevant report and modify the formatting and sort order as per your needs.
  • OOB Success Snapshot Reports

     

Userlevel 3

Hi @rahul_prayakarao , this is an interesting information to know, thanks. 

Anyway I don’t see any place where I can change date/time format, for instance.

The Due Date shows also the time (which I’d like to remove) and in shown in European format, but in Success Snapshots it is shown in American format. Maybe this is a bug and I will submit it to Support. Any other suggestion is welcome

 

thanks!

 

 

Userlevel 5

@Ester.Memoli sure. Please raise a support ticket, and we will look into it.

Userlevel 7
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@Ester.Memoli I have created the support ticket(#130096) on your behalf. Our team will get back to you. 

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