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Dashboard is showing "Group" for scorecard column heading

  • 2 October 2020
  • 4 replies
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I’m having trouble getting our dashboard to show correctly.

 

On the dashboard it is showing the column with the word “Group:” before the group measure. On the source report, the Field display name does not have this and it’s making the dashboard hard to read since it’s adding extra characters at the beginning. Does anyone know a workaround?

Dashboard showing wrong column label.
Source report showing Field display name.

 

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Best answer by jean.nairon 3 October 2020, 02:18

Hi @Robert_DeLaO,

That’s unfortunately something that’s hard-coded in Gainsight. Measures always show just the measure name and groups show the “Group: “ appended at the front of the group name. There’s unfortunately no way to change this that I am aware of. 

 

Hope this helps to clarify things. 

Jean

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4 replies

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Thanks all. Although not ideal at least I can provide that feedback to our leadership.


Robert

Userlevel 6
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Hi.

In the Report builder itself, we can see the “Group” appended to the field name.

Screenshot:

Thanks.

Userlevel 6
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@Robert_DeLaO @jean.nairon is right, it’s an inherent feature for the Scorecard Fact objects in the mass edit formats. Have you tried to use the standard format?

Userlevel 7
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Hi @Robert_DeLaO,

That’s unfortunately something that’s hard-coded in Gainsight. Measures always show just the measure name and groups show the “Group: “ appended at the front of the group name. There’s unfortunately no way to change this that I am aware of. 

 

Hope this helps to clarify things. 

Jean

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