Checkbox to include and exclude nulls in filters


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  • Gainsight Employee: Veteran Rookie
  • 12 replies

Hi,

 

In the Report builder, while using a filter, the checkbox can be used to include null values in the result as shown below.
https://share.getcloudapp.com/o0uRRbQK
https://share.getcloudapp.com/kpuJJ9QE
 

While in rules, when we use the ‘Not equal to’ operator, the checkbox is to exclude Nulls and for ‘Equals to’ operator, the heck box is to include nulls.
https://share.getcloudapp.com/4guKKwYz

 

This is a bit confusing for users. Please share your thoughts.


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