Viewing of Zendesk Article Images in KC bot even if the Articles visibility is private

Related products: PX Integrations

Hi All,

Currently if the Zendesk Articles visibility is in Private mode then the images in those articles are not loaded in the KC bot.

If the zendesk Articles are set to public then the images are loading in the KC bot.

 

If we are able to bypass the images in the same way how the articles are bypassed and are shown in the KC bot, then Images can also be shown in the KC bot even if the articles are of Private.

 

Regards,
R Satheesh

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