We'd like to implement the Knowledge Center Bot for our users to start PX tours at their liking. However, the KC button is always covering crucial functionality on our application. It would be nice if we could open the KC bot via a link, so we can add our own custom button in the application for users to open the bot or embed it in our existing Help Center.
Start knowledge bot from custom button or link
PX KC Bot
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Good suggestion@Jef Vanlaer .
Thanks!
This is planned for Q1 (Feb)@Jef Vanlaer
We’d like this functionality too! Did it make it into a release?
The embedded Knowledge Center Bot is available and we have successfully implemented in the meantime.
More info in the support documentation: https://support.gainsight.com/PX/Knowledge_Center_Bot/General/04_Embedded_Knowledge_Center_Bot
Thanks, but we don’t want to embed the knowledge bot - I’m assuming this is the only current solution?