Workaround Available

split step is missing when creating a guide

  • 20 January 2021
  • 1 reply
  • 30 views

Userlevel 3
  • Gainsight Rookie
  • 6 replies

When we create a guide that starts from a certain feature and there are two ways the user would like to proceed with the guide, we don’t have the option to present it to the user unless we lead the user to a separate engagement. 

 

here is an example: 

Is you content promotional or operational? promotional → new content/ previous content….

                                                                           operational→ 


1 reply

Userlevel 5

Hello, Hila… check out this PX Discussion:

..and this related PX Tip:

 

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