Partially Fixed

Segmentation Improvements

  • 3 January 2020
  • 1 reply

Userlevel 5
  • Veteran Rookie
  • 28 replies

I think there are some improvements to be made in the Segmentation engine.

  • Cannot do segments within segments.  This really limits our ability to manage custom audiences and merge them together as necessary for guides or other purposes.
  • Can AND and OR criteria, but cannot do something like this: "target engagement to users who visited NewsCenter feature < 5 times within the last 30 days."  Can only do: "NewsCenter feature < 5 times", "Visited anywhere in product within 30 days".

Thanks for listening!

1 reply

Userlevel 3

Hi @alb 

Here’s how to use multi-segment within an audience

With great power comes great responsibility :wink: