Acknowledged

Responsive Engagement Configuration For When Shown Screen is Resized Or Is Small

  • 27 July 2021
  • 2 replies
  • 15 views

Userlevel 7
Badge +2
  • Gainsight Employee: All Star
  • 76 replies

Typically PX Engagements retain their original size as shown in the editor, which is then shown to end users.

At times if a tooltip is left or right position biased , and being close to the viewport edge of an engagement creator’s screen,  if an end user viewing it has a smaller screen in the end, things can go off the viewport like below.

 

It is desired to have some configuration to control over the responsiveness aspect of engagements. Maybe if the screen is two small, go ahead and do word wrap to fit or remove an image within the engagement or remove certain text as things get smaller. etc.


2 replies

Userlevel 7
Badge +2

@kevin_ly thank you for bringing this up here. We will get back to you with the possibilities here. 

Userlevel 5

@Namrata Mitra  Have we considered this for our new engagement experience

Reply