Hi,
we enabled PX + Slack integration, to receive real time notifications when we receive NPS or CES score. As an idea, it would be awesome to filter what notifications to receive - e.g. only detractors for NPS, or only ones that gave 1-3 score, or for feedback to fw only issue type.
@link_black @mickey
PX + Slack integration
CS Data Management & Integrations
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This would be ideal! In our case we wish we could filter by score and user type.
This enhancement would truly benefit our company as well as we are trying to be as efficient as possible and starting to reach out to all our detractors with comments. Therefore, it would be great to filter this so we dont need to look through every single NPS score received. Thank you!