NPS needs a Rolling NPS trend line

Related products: None

Hi folks,

Would be great to see an additional graph that shows the trend of NPS changing over time, within the time window (i.e. a Rolling NPS score).  The “trend” graph at the bottom only looks at one day at a time.  The trend graph I’m asking for looks at the current day plus all previous days.  So, it shows how NPS is moving over a time window.  

CURRENT REPORT

 

DATA SET

Date Promoters Neutral Detractors Total   Daily NPS Rolling NPS
25-Feb 2 1   3   66.7 66.7
26-Feb 1   2 3   -33.3 16.7
27-Feb 1 1   2   50 25
28-Feb     1 1   -100 11.1
29-Feb       0     11.1
1-Mar       0     11.1
2-Mar   1 2 3   -66.7 -8.3
3-Mar 2     2   100 7.1

 

FUTURE REPORT

To include Daily NPS (already included)
PLUS Rolling NPS (shown below)

 

@alb that’s a great idea!

 

@angelo fyi