'New' badge for Knowledge Center Bot

  • 29 April 2020
  • 2 replies

Userlevel 3

Most organizations are continuously adding new content to the Knowledge Center Bot. It’ll be helpful to be able to attach a ‘New’ badge to the Knowledge Center button to draw attention. The workaround is a pop-up to message the new content but that is quite annoying to a busy user.


The ‘New’ badge should also be attached to the new content. Essentially, creating a trail, guiding users to the new content.


We would really appreciate this feature. Without it, it’s just difficult for us to message new content to our users. Thanks!




2 replies

Userlevel 6

FYI @angelo @mickey 

Userlevel 5

Happy to share that the PX January release included the ability to add a Progress Bar and/or Alert Badge (topic of this Product Idea) for the KC Bot.

Check out the docs for more details!