Most organizations are continuously adding new content to the Knowledge Center Bot. It’ll be helpful to be able to attach a ‘New’ badge to the Knowledge Center button to draw attention. The workaround is a pop-up to message the new content but that is quite annoying to a busy user.
The ‘New’ badge should also be attached to the new content. Essentially, creating a trail, guiding users to the new content.
We would really appreciate this feature. Without it, it’s just difficult for us to message new content to our users. Thanks!