Posting on behalf of Trimble MEP (PX customer):
Product Request: Language localization for Knowledge Center Bot
As a global company, it’s crucial to target customers with their respective language in order to properly onboard and train them. If the language is not localized:
- Some users may get confused and not know how to submit feedback.
- It looks like we were ignoring the language of our customers, when in fact there's nothing we can do about it.
- There's some sensitivity with customers around the world about the dominance of English.