Not Planned

Is it possible to use PX to drive user adoption in CS?

  • 7 September 2020
  • 2 replies

Userlevel 7
Badge +2

PX has some great features for driving adoption: in-product engagement, usage analytics, in-app surveys, and more. Is it possible to use PX to drive CSM and Viewer license adoption?


When driving CS user adoption, it would be incredibly helpful if Gainsight provided an in-app experience for engaging and driving end-user adoption. You know the benefits of PX better than I and it seems like this would be incredibly helpful for driving Nxt adoption. 

2 replies

Userlevel 7
Badge +2


Userlevel 5

Currently we are not considering PX as a lightweight option for CS to drive adoption. We will revisit this based on your post and upvotes.