No Status

Integrated Articles Reporting

  • 19 April 2021
  • 2 replies

Userlevel 2

Currently, reporting on integrated articles in the Knowledge Center Bot can only be accessed via the UI.  It requires the user to drill down into each individual article to capture which users/accounts actually viewed the articles.

Are there any plans on adding integrated article views to the AWS3 reporting or having it accessible via an API call?   Adding this feature would be huge time saver for our team.

2 replies

Userlevel 5

@angelo Can we discuss the feasibility on this.

Userlevel 5

Seems like valuable metrics to include in the S3 exports and REST API!