The standard Knowledge Center Bot includes the ability to resize the display window, but the new “embedded” Knowledge Center bot does not. It would be great to include this option here too for a better user experience. See below:
The standard Knowledge Center Bot includes the ability to resize the display window, but the new “embedded” Knowledge Center bot does not. It would be great to include this option here too for a better user experience. See below:
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Hi@link_black .
Has there been any movement on this idea from 3 years ago? This came up again in a meeting I had today as being a sticking point for why we are reluctant to move to the embedded bot.
We definitely like the idea of anchoring the KC bot to a UI element, but without the resizing option, some Article content is very challenging to navigate.
Thank you.
Jay
cc:@JPKelliher @Gainsight2022 @woodlande @Lake1211 @wheelern @jmobley