Hi Guys,
I would love to be able to deactivate a user from future engagements if I know they have left their role which they have a subscription for.
At the moment we target engagements based around company names (so Annie’s Apple Shack) but if I know that 3 members of that business have left, they still remain present on Gainsight as we have no way of alerting Gainsight to their departure and they still come receive unnecessary emails/spam.
Would a monthly data-upload of all active users help that? if we populate a field to state ACTIVE or INACTIVE we can have that as a filter…..?