Planned

Different "Email Forwarding" addresses per each label

  • 27 September 2019
  • 3 replies
  • 73 views

Userlevel 6
Badge +2
Can we set different "Email forwarding" addresses per each label?

For eg, Can we report issue seperately to Zendesk and feature requests to product team by setting the email forwarding addresses.


3 replies

Userlevel 4
Agreed, this would be VERY helpful. Right now, we do forwarding to one address, and than manualy dispatch further. It's very time consuming.

Userlevel 3
Great suggestion, thanks for sharing the use case.

Userlevel 3

I would love to have this. Being able to send feature requests to our idea portal email and issues to our ZenDesk email would be sublime. Right now we’re having to build macros in ZenDesk to triage these requests to the right place.

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