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Dialog engagement doesn't respect URL change in a single page application

  • 13 July 2021
  • 1 reply
  • 19 views

Userlevel 3

When creating a Dialog engagement based on URL logic, it is expected that the dialog disappears when users navigate to different urls. However we have confirmed with Gainsight support this is not the case in a single page application (SPA). Given single page application has become one of the most popular trends in web development (examples including Facebook, Twitter, as well as Gmail, Google Maps and Google Drive) this feature should be considered/supported . 


1 reply

Userlevel 7
Badge +2

@chunmeilu sorry for the inconvenience, routing this to the product team for more visibility. 

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