Acknowledged

Dashboard Widget showing Knowledge Centre BOT views


Userlevel 2

I would love to be able to put a widget on my product analytics page showing me how much interest we’ve had in the Knowledge Centre BOT. 

Either on a general views format, or be able to filter it down further to each engagement within the BOT would be great!


2 replies

Userlevel 7
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@Jack-Occleshaw thank you for sharing your thought here. I have redirected this to the product team.

Userlevel 5

This product idea has great merit! 

Analytics can include usage across KC Bot opens, engagements selected, articles viewed, searches conducted, etc.

Passing to our Analytics PM for further consideration.

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