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Clone KC Bot (Knowledge centre bot) to other Product

  • 8 June 2020
  • 1 reply
  • 76 views

Userlevel 6
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Hi Everyone,

With one of our latest releases in PX, we have got the option to clone the KC Bot. But we can only clone the KC bot to the same product on which it was designed, that means we cannot clone the the KC bot to other products.

It would be really helpful and will reduce a lot of manual work if we can clone the KC bot to other product as well.

 

Thanks,

Shireesha.


1 reply

Userlevel 5

A KC Bot in Product A will have engagements, colors, settings that would necessarily be different for those in Product B. 

Engagements are defined at the product level.

This is why cloning is valid within a product and not across products. 

 

Love to hear more around this idea in case we should be thinking about it differently :)

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